A service is "one or more people doing something beneficial for one or more people".
But how do you determine what beneficial looks like? What kind of things would you see in a person's life if their service was beneficial? And how can support workers be given crucial information that helps them sustainably deliver what is truly beneficial to someone? This and many other questions related to providing a relevant and potent service to service recipients, especially if they have an intellectual impairment, are answered through 10 essential topics covered in this online series.
Now, self-managing families can arrange for the training of their staff in matters crucial to effective and beneficial service for their son/daughter. Agencies also can provide this crucial training without having to pay for back-filled staff, expensive venues and costly trainers that are all beyond the scope of today’s budgetary climate.
What Does a Subscription Provide You?
- 24/7 access to the programs for all those associated with supporting people with disabilities within the scope of the purchaser. This means the capacity for workers to view programs in their own time or within work
- handouts, questionnaires and extra reading for those who wish to follow up content
- access to John Armstrong for any discussion, questions or clarification arising from the programs and involving the support of people by the purchaser
- access to additional programs as they are produced, without any additional cost
A subscription provides around the clock access to these programs for all your staff. The programs can be viewed sequentially, or they may be viewed by the topics that are of most crucial interest to the support of someone. For instance, some may start with program 2 because it is essential to begin to understand what impact intellectual impairment has for someone. There may be a context of past abuse in a person's life or a service setting, where viewing the relevant sections of the abuse program (program 10), are most important.
One great advantage of these programs is the discussions it provokes between workers and those who support them (parents, supervisors etc). The programs stimulate discussion where it should be occurring and helps managers who sometimes become focussed on administration return to "person centred' matters and in exploring ways they can properly mentor their staff towards excellent support practices.